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Cédric Poirier

Support Engineer @ ANDERSON
Walloon Brabant, Belgium

Passionné d'informatique et de nouvelles technologies, j'adore chipoter pendant des heures pour trouver LE paramètre qui fait toute la différence. Un peu introverti, je me détends un peu une fois que je suis en confiance. J'aime me sentir utile et d'apporter ma pierre à l'édifice.

Top roles

Field / Maintenance Engineer5 - 10 years
Helpdesk / Support< 2 years

Systems

Desktop / PC
Windows
Hardware
VMware
Windows Server
Active Directory / Windows Server
Microsoft 365 / Office 365
Hyper-V
SharePoint

Cloud

Cloud
Azure
Docker

Network/Telecom

VoIP
WAN / LAN
Cisco

Back-end

iOS
PowerShell

SAP

SAP

Sales

Account Management
Language
Native French
French
Native
English
Fluent
Dutch
Average
Work experience
Since 2013
Support Engineer @ ANDERSON
01 July 2024 - 21 January 2025

Provide 1st - 2nd Line support to customers on various kind of environments.

System Engineer @ NSI IT Software & Services
20 February 2023 - 30 May 2023

_ Field system engineer @ various customers
_ security manager @ spw

System Engineer @ It-Anywhere
17 February 2018 - 20 January 2023

_1st, 2nd & 3rd line support @ Simon Braun
_1st, 2nd & 3rd line support @ Entreprise Jacques Delens
_1st, 2nd & 3rd line support @ cobelba

1st line helpdesk @ Acensi Belgium SRL-
01 November 2015 - 24 March 2016

1st Line Helpdesk @ Bpost

Technician migration team @ Hôpital Erasme - Cliniques Universitaires de Bruxelles
01 July 2014 - 28 October 2015

IT technician in the temporary mission team.
-migration of the it environment from XP to Seven

IT technician @ Econocom
01 January 2013 - 24 March 2014

IT technician for the Multimedia Plan 2013.
Installation of IT rooms in secundary schools in Brussels.

Education experience
Since 1996
CCENT / CCNA Certification @ IRISIB
01 January 2017 - 01 September 2017

Training Network & systems
_Network courses for cisco CCENT & CCNA : I'v got the CCENT certifications.
_Introductions to windows servers systems.
_ITIL V3 certification

CESS @ Lycée Henriette Dachsbeck
01 September 1996 - 31 July 2010

CESS général

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