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badr grouz

Informatica @ Odisee Hogeschool
Brussels, Belgium

Top roles

Helpdesk / Support< 2 years

Microsoft Dynamics 365

MS Exchange Server
Language
Fluent French
French
Fluent
Dutch
Fluent
English
Good
Work experience
Since 2018
Studentenjob: medewerker Lost and Found @ Alyzia Dirby - Brussels Airport
01 March 2021 - 31 July 2021

Klantenservice, Het traceren en opvolgen van bagage, Het aanmaken van AHL-, OHD- en DPR-dossiers in WorldTracer.

Studentenjob: Steward bij COVID-19 Testcentrum @ ECOLOG - Europees Parlement Brussel
01 March 2020 - 31 August 2020

Klantenregistratie, Betalingsopvolging, Probleemoplossing.

Studentenjob: Bagageafhandelaar @ SWISSPORT - Brussels Airport
01 July 2018 - 31 August 2019

Het maken van rush-tags om bagage naar de juiste locaties te sturen met behulp van het BRS-systeem, Het afhalen van bagage van de banden.

Education experience
Since 2018
Informatica @ Odisee Hogeschool
01 September 2019 - 30 June 2024

Bachelor in Informatica.

systeem- en netwerkbeheer @ Odisee Hogeschool
01 September 2018 - 30 June 2020

Graduaatsopleiding in Systeem- en Netwerkbeheer.

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