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KW

Koen Waegebaert

IT Applications Manager @ Blink Charging
Antwerp, Belgium

Leergierig, Initiatiefrijk, Teamplayer, Troubleshooting wizard.

Top roles

Helpdesk / Support> 10 years
Quality Specialist< 2 years
ICT Purchaser< 2 years

Miscellaneous

Database
GDPR
IT Service Management
Technical Support

Security

Cybersecurity

Enterprise Tools

Documentum
Language
Native Dutch
Dutch
Native
English
Fluent
French
Average
Work experience
Since 2005
IT Applications Manager @ Blink Charging
01 May 2024 - 01 November 2024

Managed IT applications within the organization.

Support/2nd line @ Uitgeverij Plantyn
01 January 2019 - 01 January 2024

Provided second line support and was part of different teams including GDPR and Cyber Security.

Tester @ Mydigi
01 January 2018 - 01 January 2019

Performed testing responsibilities for IT applications.

Support - 2nd line @ Wolters Kluwer
01 January 2012 - 01 January 2018

Provided second line technical support.

Trainer/Support @ SD Worx
01 January 2011 - 01 January 2012

Conducted training sessions for users and provided support.

Support – 2nd Line/Trainer @ EDS (Later overgenomen Hewlett Packard)
01 January 2008 - 01 January 2011

Provided second line support and trained new employees.

Support - Teamlead - Trainer - Senior Trainer @ GEM… Microsoft
01 January 2005 - 01 January 2008

Led a team providing technical support and conducted training.

Education experience
Since 2002
Sales and Distribution @ N/A
01 January 2002 - 31 December 2002

A specialization in sales and distribution.

Administration and Data Management @ N/A
01 January 2002 - 31 December 2002

A specialization in administration and data management.

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