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tala heydarian

IT User Support -UI/UX Designer @ Cikisi
Brussels, Belgium

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Top roles

Helpdesk / Support< 2 years

Back-end

AI .NET
Python

Cloud

Cloud

Agile

Agile/Scrum

Security

Cybersecurity

Miscellaneous

Project Management
Language
Fluent English
English
Fluent
French
Good
Dutch
Average
Work experience
Since 2009
IT User Support -UI/UX Designer @ Cikisi
01 April 2024 - 31 December 2024

Collaborated as part of a strong UI/UX team to design and implement a chatbot for the company’s platform and application. Responsibilities included adding new sources to customer's platform, monitoring for clients, managing newsletter editions, and designing training tools.

Administrative Assistant and Designer @ ENT Clinic
01 January 2009 - 31 December 2019

Performed administrative tasks, organized document and record archive, and created detailed medical illustrations for books and articles.

Education experience
Since 2006
Digital & IT @ ULB/VUB
01 January 2024 - 31 December 2024

Executive Master with a focus on Cloud Computing Technology, AI, Machine Learning, and Cybersecurity.

Spanish Language @ Azad University Tehran
01 January 2006 - 31 December 2009

Bachelor's degree with a minor in Literature.

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