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Jonas De Mul

Support Engineer @ ITLINX
Antwerp, Belgium

Experienced IT Support Engineer with a strong background in providing technical support and training, managing assets, and liaising with teams for effective solutions. Proven expertise in supporting VIP clients and handling complex IT tasks across various environments.

Top roles

System Engineer / Administrator< 2 years

Systems

Desktop / PC
Citrix
Mac OS
Windows
Windows Server
Active Directory / Windows Server
Microsoft 365 / Office 365
Access Points
Linux
Unix
SCCM / MS Configuration Manager
SVN
AIX

Miscellaneous

Desk Support
Human-computer interaction
IT Service Management
ITIL
Server
Technical Support
IT Project Management
Remedy
Social media

Network/Telecom

Cisco
Infrastructure
WAN / LAN
Network
SAN

Cloud

Cloud
Cloud Storage
ServiceNow

Sales

Account Management
Aftersales
Pre-Sales Consulting

Agile

Agile/Scrum
Kanban

IDE

Visual Studio

Security

Malware

Back-end

iOS

Microsoft Dynamics 365

M365
Language
Native Dutch
Dutch
Native
English
Good
Work experience
Since 2022
Support Engineer @ ITLINX
01 November 2022 - Present
Education experience
Since 1992
WINDOWS 8 COURSE DEPLOYMENT @ Cevora
31 December 2014 - 31 December 2014

Completed Windows 8 deployment course.

INHOUSE TRAINING WINDOWS 7 @ Cevora
31 December 2011 - 31 December 2011

Inhouse training regarding Windows 7.

Windows Server 2003 @ Cevora
04 January 2008 - 04 January 2009

Training in Windows Server 2003.

Network Administrator @ VDAB
31 March 2004 - 31 August 2004

Trained as a Network Administrator.

MECHANICAL MOLDING TECHNIQUES @ PTS Boom
31 August 1992 - 29 June 1993

Specialization in CNC.

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