GC

Gavin Crump

2nd line technical support @ TelcoSwitch

Liège, Belgium

Technician support in the telecommunications sector with a background in customer service and technical support, specializing in VoIP and Google products.

Top roles

Helpdesk / Support< 2 years

Miscellaneous

Software testing

Technical Support

A/B Testing

Excel

GDPR

Systems

Desktop / PC

Windows

Microsoft 365 / Office 365

Network/Telecom

VoIP

Avaya

Cisco

Agile

Agile/Scrum

Kanban

CRM

CRM

Salesforce

Back-end

Android

iOS

Sales

Customer Service

Previous

Next

Language

Native English

English

Native

French

Native

Work experience

Since 2023

2nd line technical support @ TelcoSwitch

01 October 2023 - Present

Education experience

Since 2016

history @ manchester university

01 January 2018 - 31 December 2018

Specialist Certificate in History.

Various subjects @ Secondary school

01 January 2016 - 31 December 2016

A-Level qualifications in French language, literature, English language, and history.

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