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Mukesh Kumar Srivastawa

Salesforce - Freelancer @ Pletratech SRL
Flemish Brabant, Belgium

In the last 20+ years of my professional career I have delivered solutions on multiple platforms, with a focus on business processes and customer satisfaction for Sales/ Technical Support/ Partner Operations teams. I handled BSS Operation and Delivery. I have done ADM 201, Platform Developer -I Salesforce certification, Vlocity Dev Essential and CloudSense Commerce Platform certification. Along with created an LCT (Lateral Cross Training) Program in SFDC and Cloud Technologies. Having good working experience of using and delivering projects in Dev Ops operating models. Driven, results-oriented professional in Open source stack BSS/OSS implementation, OSS/BSS Solution/Data Modelling, Data Transformation, delivery and leading development for software solutions.

Top roles

Technical Analyst< 2 years

CRM

Salesforce
Language
Native English
English
Native
Work experience
Since 2022
Salesforce - Freelancer @ Pletratech SRL
08 February 2022 - Present
Education experience
Since 1997
Computer Administration @ SMU University
01 January 2000 - 31 December 2003

MCA – Master Of Computer Administration

Information Technology @ SMU University
01 January 1997 - 31 December 2000

B. Sc. IT – Bachelor in Information Technology

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