Melanie Mrakovcic - Sofer

Tech-savvy, multi-lingual, and creative professional with solid capabilities in optimizing user experiences and conducting comprehensive UX research. Proficient in clearly articulating Customer Experience, User Research, Visual Design, and leveraging human emotion to facilitate customer service. Skilled in ensuring optimal user experience, conducting comprehensive UX research, and improving designs and layouts. An empathic individual with a decade of experience providing client centricity, understanding customer expectations, and earning client satisfaction.