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Ihsaan Khan

@ Trinidad and Tobago International Financial Centre
Flemish Brabant, Belgium

Driving Innovation, Delivering Results | Microsoft System Administrator | Cloud Administrator | HelpDesk Administrator | IT Administrator | IT Specialist System

Top roles

Developer / Programmer< 2 years
Helpdesk / Support< 2 years
Network / Telecom Engineer2 - 5 years
Service Delivery Manager2 - 5 years
Technical Analyst< 2 years
ICT Purchaser2 - 5 years

Cloud

Cloud
Azure
Cloud Storage

Network/Telecom

SAN
Network
Infrastructure

Systems

SharePoint
Active Directory / Windows Server
Microsoft 365 / Office 365

Microsoft Dynamics 365

M365
Language
Native English
English
Native
Work experience
Since 2007
01 September 2018 - 01 September 2023

Provided onsite IT support for all IT related matters. Administered Internal Server Infrastructure with Active directory domain based on Hyper V Hosts.

01 August 2014 - 01 September 2018

Provided Leadership role for IT department responsible for IT support across Ministry's office sites as well as head office.

01 July 2013 - 01 April 2014

Provided Onsite IT Support for Shell Trinidad Operations across 2 Sites. Planned and executed outfitting new 'Shell Upstream' offices.

01 June 2012 - 01 June 2013

Installed and configured asterisk-based PBX based systems.

01 April 2009 - 01 June 2012

Developed requirements and implemented an ITIL based Service Desk.

01 March 2007 - 01 March 2009

Provided technical input throughout the Procurement process.

Education experience
Since 2001
Information Systems @ The University of Trinidad and Tobago
01 September 2004 - 01 September 2006

Bachelor of Applied Information Systems with a major in Network Management.

Computer Engineering Technology @ Trinidad & Tobago Institute of Technology
01 September 2001 - 01 December 2003

Diploma in Computer Engineering Technology.

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